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    customer service

    OMCO Origin

    October is Customer Service Month on Solar Builder, sponsored by OMCO Solar. From residential truck rolls to C&I fleet monitoring to large-scale project management, outstanding customer service is what really sets the best solar companies apart (and gives the industry a good name). Here are some examples and best practices from pros in the field.

    OMCO Origin™ Factory-Direct Trackers (Bifacial and Monfacial) are designed for quick, easy and safe installation, with a minimal number of trackers, thus reducing project capital costs. Read more here.


    News robot answering phone
    Modernize adds after-hours messaging for contractors in Connect

    Homeowner calls do not always neatly occur within business hours. Home improvement platform Modernize Home Services puts the number of inqui...

    October 17, 2022
    Solar Trackers 2L-Origin-Tracker-Pierceton-edited-DI-10.4.21
    How solar trackers overcome undulating terrain – and avoid grading...

    OMCO’s manufacturing plant in Indiana is a good example of a working site with a significant slope and a deep depression in the middle...

    October 27, 2021
    Financing financing-options
    Reliable financing is key to overcoming solar supply chain obstacles

    The future of solar energy is clearly bright, but large commercial or utility-scale projects in this rapidly evolving market face unique hur...

    October 26, 2021
    News Solar Operations Solutions LLC
    Northeast high school adds myPV IQ to optimize PV, battery...

    Operators use more technical tiles to build dashboards for monitoring, scheduling, and control. For schools, corporate lobbies, and those cu...

    October 25, 2021
    News Sense-Solar-at-home
    Sense Solar monitoring now available via BayWa r.e.

    Sense is partnering with BayWa r.e. to offer the Sense Pro Solar bundle to their network of solar partners nationwide. Sense Solar allows ho...

    October 18, 2021
    Sustainability SolarRecycle
    SolarRecycle website launches to centralize PV recycling info

    SolarRecycle.org officially launches today, an informational website that supports the industry in its drive to create a more sustainable an...

    October 13, 2021
    News Supply Chain Logistics Magnifying Glass Words
    Pricing pressures: Advancing solar project development amid supply chain constraints

    The U.S. solar industry reached a critical milestone this year, surpassing 100 GW of installed electric generating capacity. But despite sig...

    October 13, 2021
    Featured DroneBase-Construcion-Complete
    How aerial imaging improves solar energy deployment

    Three years ago, I was on site during construction of a solar energy system when a subcontractor found that he couldn’t move his equip...

    October 12, 2021
    Mounting Guide OMCO solar
    OMCO Solar on valuing customer service in today’s solar industry

    The power and success of a business is not valued solely on the number of projects or products. How a vendor responds in difficult situation...

    October 8, 2021
    News robot solar construction
    IoT collaboration focuses on construction site safety

    Zurich North America, Qualcomm Technologies, Inc., Everguard.ai and Rudolph Libbe Group (RLG) are working with digital health and IoT-enable...

    October 6, 2021
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