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customer service

OMCO Origin

October is Customer Service Month on Solar Builder, sponsored by OMCO Solar. From residential truck rolls to C&I fleet monitoring to large-scale project management, outstanding customer service is what really sets the best solar companies apart (and gives the industry a good name). Here are some examples and best practices from pros in the field.

OMCO Origin™ Factory-Direct Trackers (Bifacial and Monfacial) are designed for quick, easy and safe installation, with a minimal number of trackers, thus reducing project capital costs. Read more here.


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Three ways inverter-agnostic solar PV monitoring can improve your solar...

Basics worth repeating When a solar PV system is not functioning as it should, that means less energy production, which means a loss of ROI ...

February 2, 2021
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How to manage your solar company’s online reputation according to...

For better or worse, the internet is now a major part of every business. Many customers search for reviews about potential contractors befor...

August 18, 2020
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Inside OMCO Solar’s strategy to serve the mid-size solar tracker...

Exhibit A: This recently completed tracker project in Pierceton, Ind., Solar trackers are proving to pencil out positively for smaller and s...

January 20, 2020
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Lifetime Solar, SUNation, Sigora Solar to start offering Sense home...

Three more solar installers located across the country (Lifetime Solar, SUNation and Sigora Solar) recently signed on with home energy monit...

May 14, 2019
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On the Origin of EPCs: How the EPC-supplier relationship influences...

The evolution of EPCs in the solar industry is truly that — an evolution — and not in the cliché business-speak way. For ...

January 29, 2019
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Survey: 12 percent of broadband households plan to install solar...

New energy research announced by Parks Associates reveals 12% of U.S. broadband households that do not currently have solar PV panels are li...

January 25, 2018
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Fronius expands Service Provider training program (here are the dates)

String inverter manufacturer Fronius will hold multiple hands-on trainings in the first quarter of 2017 to expand the Fronius Service Provid...

January 23, 2017
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Momentum Solar launches cool ‘white glove’ solar service for homeowners

We spend a lot of time sharing news on equipment and systems, but a big part of the solar installation business is in sales, marketing and c...

December 15, 2016
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New Residential Lease Disclosure form to help your customers choose...

Leasing a solar system just got a whole lot easier for people interested in saving money, choosing how they power their homes and reducing t...

February 10, 2016
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