Sunnova Energy International is launching a new repair and troubleshooting service for home solar and battery systems that are not under a service warranty. Yes, Sunnova Repair Services will send Sunnova certified technicians to sites even if Sunnova was not the original installer.
Sunnova Repair Services technicians are professionally certified solar experts; they have completed hundreds of hours of training and are certified to work on systems from leading solar brands such as Enphase, Generac, SolarEdge, and Tesla.
Sunnova says its technicians can diagnose, troubleshoot, repair, and/or replace equipment issues caused by manufacturer or installation defects, weather, and more. Sunnova is available to help with a variety of solar repairs associated with the monitor, inverter, solar panels (modules), battery, and wiring and connections, including but not limited to:
- Assessment & Troubleshooting
- Warranty Administration
- Warranty Fulfillment
- Preventative Maintenance
- Equipment Service, Repairs and Replacemen
“Sadly, there are many homeowners with solar systems who are frustrated because either their provider doesn’t offer service and support, or their electrician isn’t able to service their issues,” said Michell Graham, Senior Vice President of Service and Energy Operations at Sunnova. “We have an in-house team of dedicated service technicians, specially trained to service most major equipment providers for residential solar and storage.”
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Our longer running side project is The Pitch -- in which we have awkward discussions with solar manufacturers and suppliers about their new technology and ideas so that you don't have to. We discuss everything from residential rail-less deck attaching and home solar financing to large-scale energy storage value stacking and utility-driven new home solar + storage microgrids.