A week after launching its renewable energy marketplace in Southern California, Palmetto launched a new solar energy monitoring program – Palmetto Protect. The monitoring tool is available through the Palmetto App, accessible via Android and iOS, to all solar customers regardless of installer. The free monitoring plan provides key information about energy production, consumption (for those customers who have a consumption meter), and savings over time, as well as on-demand system status functionality, allowing homeowners to view performance at a glance.
Three additional Palmetto Protect plans are each available for a reasonable fee. All of these plans offer professional monitoring and notification along with immediate resolution options. The Essentials Plan, the lowest cost Palmetto Protect plan, includes remote professional monitoring and a monthly operational report. Other plans are scheduled for launch in due course.
“As we celebrate Earth Day, it’s poignant to note that a lot of homeowners grapple with the lack of support from their solar and utility providers,” stated Chris Kemper, founder and CEO of Palmetto. “Our goal is to help transition all homeowners to clean energy technology and support consumers in that process. Palmetto Protect is the first product that allows any homeowner with an installed and active solar energy system to monitor the efficiency of that system.”
Kemper clarified that these customers do not need to be Palmetto customers.
“In fact, we are offering service to anyone who has made the choice to proceed towards a clean energy future and who wants support in that effort. So, we are providing a technical safety net that is designed to create peace-of-mind for the clean energy consumer while helping them to achieve a long life for their solar investment. Over time, we aim to expand our consumer platform application to include a wider range of products and services that deliver a complete, holistic support. This is the first step in a long journey to reinvent the utility experience for consumers.”
Palmetto’s system helps homeowners quickly estimate utility costs saved by switching to solar, and work with a team of local solar experts to design and install a system that matches their needs. Palmetto Protect ensures these homeowners receive comprehensive, long-term monitoring and robust customer support.
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