How Our World Energy Streamlined TPO Operations with Aurora Solar
Our World Energy (OWE) is a leading solar provider serving homeowners across Arizona, New Mexico, Colorado, and Texas. Like many solar companies, as interest rates climbed, OWE sought to provide more financing options for customers interested in going solar.
Enter third-party ownership (TPO) financing. TPO has grown to represent 85% of OWE’s projects, which has been great for business, but has added complexity. To reach its full potential, the company realized they needed a comprehensive solution to navigate the complexities of solar design, proposals, and funding.
Mark Ramirez leads Sales Operations and CAD, and plays a pivotal role in equipping OWE’s sales dealers with the tools, training, and resources needed to deliver exceptional customer experiences. Mark’s focus is on enabling streamlined business operations, building trust through accuracy, and fostering growth in an ever-changing solar landscape.
He walked us through some of OWE’s challenges, how the company acted to solve them, and the impacts of the solution.
“Our goal is to empower our sales dealers with the tools and training they need to deliver exceptional experiences, enabling them to grow while serving homeowners with accuracy and efficiency.” – Mark Ramirez, Sales Operations & CAD, Our World Energy.
OWE + Aurora Solar Results at a Glance
- 85% of projects now leverage TPO solutions.
- Change orders reduced by over 75%. The change order rate improved from 40% to less than 10% on TPO jobs.
- Reduced site survey times by over 50%, reducing surveys from 90 minutes to 30-45 minutes.
- OWE saves over 48-72 hours per project by eliminating redundant audits and manual design recreations
- 24 hrs. | Aurora’s accurate production modeling bypasses design verification stipulations, cutting 24 hours from the NTP timeline.
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