EnergyAid takes on stranded Suntuity customers with new service plan
EnergyAid, a solar service company focused on repairing and repowering legacy systems, has acquired the intellectual property of Suntuity Renewables, marking its fourth such acquisition in recent months. The deal expands EnergyAid’s reach to more than 11,000 former Suntuity customers across 20 states and builds on its previous acquisitions of Titan Solar Power, Sunworks, and Solcius.
This continued growth underscores EnergyAid’s goal of becoming the go-to service provider for residential solar system owners left stranded by bankrupt installers. In 2024, EnergyAid serviced over 12,000 systems and now handles tens of thousands of accounts formerly held by shuttered solar companies. Titan Solar Power, which filed for Chapter 7 bankruptcy in June 2024, had one of the largest footprints in the residential solar market.
Support for orphaned solar systems
“When solar installation companies shut down, homeowners are often left scrambling—without anyone to service their systems, manage warranties, monitor performance, or handle repairs,” said Nick Sherman, CEO of EnergyAid. “That’s where we come in. By integrating Suntuity’s monitoring network into our platform, we’re reestablishing the trusted repair and maintenance support these homeowners need.”
EnergyAid employs 45 full-time technicians, avoiding the inconsistencies of subcontracted labor. The company emphasizes remote diagnostics and early issue detection to minimize downtime and improve energy production.
New membership program aims to streamline service
As part of its expansion, EnergyAid is launching a new membership program designed to help homeowners stay ahead of costly service needs. Members will receive benefits like:
- Proactive system monitoring
- Remote troubleshooting
- Priority scheduling
- Discounted repair rates
- Educational updates on new solar tech and practices
The program is meant to provide long-term peace of mind for customers navigating the current volatility in the residential solar sector.
Reviving older systems and replacing failing inverters
EnergyAid has also found success in repowering aging solar systems. Many systems installed more than a decade ago are now underperforming or saddled with outdated DC inverters.
“While solar technology is quite mature, many thousands of systems deployed in the past 20 years are showing their age, and we found that the repowering market contains tremendous opportunity and value,” Sherman said.
A growing market need
With residential solar facing headwinds from tax credit uncertainty, high interest rates, and net metering rollbacks, more companies are expected to exit the market. EnergyAid is positioning itself to meet the growing need for service continuity.
“Too many homeowners have been left in the dark by companies that promised long-term service and then disappeared,” Sherman said. “We’re here to restore trust and keep systems running.”
For more on the topic of repowering, watch this episode of Power Forward!
